Returns and exchanges

We are happy to offer free returns on all items purchased online within 28 days of receipt of item. We can only return items that are in their original condition in unopened packaging. 

To return your item, please email: info@thetrainingspace.co.uk

Please note, we are unable to exchange or provide refunds on: 

  1. Downloadable products or software
  2. Items that have been opened and are not in their original packaging/condition

Once the item(s) have been received and checked, a full refund will be provided. 

Exchange

If you would like to exchange your item(s) please email info@thetrainingspace.co.uk and include your name, order number and a description of what you would like to exchange. 

Please note, we are unable to exchange or provide refunds on: 

  1. Downloadable products or software
  2. Items that have been opened and are not in their original packaging/condition
  3. Once the item(s) have been received and checked, we will be able to send out your new item(s)